Privacy Policy

This privacy policy discloses the privacy practices for website https://freshville.site and our order taking mobile app for Android. This privacy notice applies solely to information collected by us. It will notify you of the following:

Personally identifiable information

The mobile app collects your user name and password. The password is stored in encrypted form as per latest encryption standards, so no one except you knows what the password is. In addition we collect your business name and details like GSTIN number, PAN number etc which are essential for the purpose of meeting statutory requirements at the time of order placement and invoicing. All such information is used internally by us and by our vendors and is not shared to unrelated parties.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you if not required to maintained by us for statutory requirements.
  • Express any concern you have about our use of your data.
  • Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

We do not collect sensitive information (such as credit card data). All such data is collected on the server of our payment gateways which are PCI-DSS compliant and the data collected by them is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at +91-9819801060 or via email at admin@hcx.global